Negotiating Sales Success & Customer Loyality
Dubai - UAE
Workshop dates : TBA
Negotiating Sales Success & Customer Loyalty™ Course Overview:
(This Workshop is limited to 16 Participants & Consists of 2 (Two) parts)
Part 1: Negotiating Sales Success (Day 1 - Day 2):
The Negotiating Sales Success™ training program deepens understanding of two critical elements; the negotiating relationship as it pertains to the sales process and the negotiation process.
First, you will learn to understand the sales negotiating relationship through three pillars of Mutuality, Pro-activity and R.E.S.P.E.C.T.™ (Responsiveness, Empathy, Service, Perspectives, Esteem, Courage & Truthfulness) Second, you will understand key structural components of a successful sales negotiations process.
Part 2: Creating Customer Loyalty (Day 3 - Day 4):
Creating Customer Loyalty™ is a dynamic program that moves participants to powerful self - discoveries that dramatically strengthen their capacity to be a consultative agent of customer service.
This highly interactive program uses experiential learning to help you remove old and less useful methodologies and develop new attitudes and strategies for building stronger relationships while serving internal and external customers to meet their needs..
Who Should Attend:
- Company Chairman & Directors
- Business Development Managers
- Sales & Marketing Managers
- Procurement & Purchasing Officers
- HR Directors
- Legal Counsels & Advisors
- Executives, Managers & Team Leaders
- All Sales Representatives
- All Professionals who Negotiate
- VPs, GMs of Corporate Communications
- Heads & Managers of Advertising
- Customer Relations Managers
- Media & Public Relations Managers
For further information pls. contact:
360BSI Group(INDIA Office)
"Learning is a continuous process.. When learning stop growth stop."